Dr. Michael Edwards believes in AI, but he says a practice doesn’t run itself because AI agents answer the phones. Growth still comes from the energy you put into your people.
Dr. Michael Edwards is a periodontist and the founder of Implant Dentistry and Periodontics in Indianapolis and Fishers, Indiana. He joins co-hosts Cameron Full, Dr. Jason Souyias, and Dr. Michael Seda to talk about how he stopped being the bottleneck in his own practices. Topics include why delegation is a change of ownership, how he coaches his team back to their SOPs every day, and why he hires for emotional intelligence and a growth mindset.
🎤 Hear the full episode with Dr. Michael Edwards at http://speciallists.com/
The Special Lists, presented by Referral Lab — the podcast for dentists and dental specialists who are tired of feeling like they’re on an island. Real wins, real mistakes, and real lessons from the people running practices like yours.
Watch or listen to the full episode at http://speciallists.com/ (with two L’s). Referral Lab is the platform built for dental specialists to track, manage, and convert every referral.
Request a demo at http://referrallab.io/
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